We lost touch with a client who moved overseas about 5 years ago. Then Sue receives an email this morning: "apparently we have an arrangement with an ad agency, but I’d rather deal with someone I trust".

Just love it when clients say this... It proves what kind of service the team here at Sowerby provide and that people recognise us not just for our creativity but also for being honest, loyal and trustworthy. Now that is excellent customer service for you - what a testimonial!